Lapidary Hub Privacy Policy: How We Protect Your 5 Key Data Types
Last updated: 20 June 2026
This Lapidary Hub privacy policy explains, in plain language, what personal information Australian Lapidary Supplies (Amaport Pty Limited, ABN 33 003 792 765), trading as Lapidary Hub (“we”, “us”, “our”), collects when you use lapidaryhub.com, how we use it, and how we protect it.
Information we collect – Lapidary Hub Privacy Policy
When you browse our site, place an order, or contact us, we may collect:
- Contact details — name, email address, phone number, delivery and billing address
- Order information — products purchased, order value, payment confirmation (we do not store full card numbers; these are processed securely by our payment provider)
- Account information — if you create an account, your login details and order history
- Communications — messages you send us via email or contact forms
- Technical data — IP address, browser type, and pages visited, collected automatically via cookies and analytics tools
How we use your information
This Lapidary Hub privacy policy covers the following uses of your personal information:
- Process and deliver your orders
- Communicate with you about orders, shipping, and returns
- Respond to enquiries and provide customer support
- Improve our website and product range
- Meet our legal and tax obligations as an Australian business
We do not sell your personal information to third parties.
Cookies and analytics
Like most websites, Lapidary Hub uses cookies to keep your cart working correctly, remember your preferences, and understand how visitors use our site (for example, via Google Analytics). You can disable cookies in your browser settings, though parts of the site — particularly checkout — may not function correctly without them.
[FILL IN if applicable: “We also use [Meta Pixel / Google Ads remarketing] to show relevant ads on other websites. You can opt out of personalised advertising via your Google Ads Settings or Meta ad preferences.”]Sharing your information
We share personal information only where necessary to run our business, including with:
- Payment processors — to securely process your payment
- Delivery carriers — to fulfil and ship your order
- IT and hosting providers — to operate this website
- Government or regulatory bodies — where required by Australian law
We do not share your information with third parties for their own marketing purposes.
Data storage and security
Your information is stored securely using industry-standard measures, including SSL encryption on all pages that collect personal or payment information. While no system is completely immune to risk, we take reasonable steps to protect your data from unauthorised access, loss, or misuse.
Your rights under this Lapidary Hub privacy policy
Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the right to:
- Ask what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to our legal obligations (for example, retaining tax records)
To exercise any of these rights, contact us at sales@lapidaryhub.com.
Children’s privacy
Lapidary Hub does not knowingly collect personal information from children. Our products and services are intended for adult hobbyists, jewellers, and businesses, and lapidary machinery itself is not designed or marketed for unsupervised use by minors.
Changes to this policy
We may update this Lapidary Hub privacy policy from time to time to reflect changes in our practices or legal obligations. The “last updated” date at the top of this page will reflect the most recent revision.
Contact us about privacy
If you have questions about this policy or how your information is handled, contact us via our Contact Us page or email sales@lapidaryhub.com. You can also read more about your rights under Australian privacy law via the Office of the Australian Information Commissioner.